Part 1 Introduction
Chapter 1: From technician to strategist
Part 2 Strategic Management of Corporate Communication: The Foundation
Chapter 2 The strategic management process
Chapter 3 The strategic management of corporate communication
Chapter 4 Communication planning
Case Study: Part 2
Part 3 Strategic management of corporate communication: The tools
Chapter 5 Research as a strategic tool
Chapter 6 Environmental scanning
Chapter 7 Management of stakeholders, publics and activists
Chapter 8 Issue management
Case Study: Part 3
Part 4 Conclusion
Chapter 9 Completing the picture
Index