The Promotion of Access to Information Manual (PAIA Manual)
Published on 01 September 2021
The PAIA Manual (“Information Manual / Section 51 Manual”)
This manual is compiled in terms of Section 51 of the Promotion of Access to Information Act No. 2 of 2000 (“Information Act”) in order to assist persons requesting access to records in the possession or under the control of Pearson South Africa Pty Ltd and to promote a culture of accountability and transparency in Pearson by giving effect to:
(a) the Information Act;
(b) the protection of information processed by Pearson in terms of the Protection of Personal Information Act No 4 of 2013;
(c) the constitutional right of access to any information that is held by Pearson, and that is required for the exercise or protection of any right, in terms of section 32(i)(b) of the Constitution, 1996; and
(d) to provide for any matters connected therewith.
1. Contact Particulars
Information Officer: Amalia Louw (Senior Legal Counsel)
Email Address: dataprivacy@pearson.com
Telephone Number: +27 (0)21 532 6000
Street Address:
Pearson Holdings Southern Africa Pty Ltd,
4th Floor, Auto Atlantic,
Corner Hertzog Boulevard and Heerengracht,
Cape Town 8001,
Postal Address: PO Box 396, Cape Town, 8000
2. The South African Human Rights Commission Guide
Any person who wishes to exercise any right contemplated in the Information Act, may obtain a copy of the Information guide issued by the Human Rights Commission, from:
The Human Rights Commission;
Private Bag 2700;
Houghton; 2041.
Telephone: 011-484 8300
Facsimile: 011-484 7149
Website: www.sahrc.org.za
3. Notices Published for Public Access
Notices made available to the public without request will be published in the Pearson official website, namely:
4. A Description of Available Records
In compliance with applicable legislation, copies of the following pieces of legislation and other records are available:
| LEGISLATION | OTHER RECORDS |
|---|---|
Basic Conditions of Employment Act No 75 of 1997 |
Attendance registers |
Companies Act No 71 of 2008 |
Correspondence |
| Compensation of Occupational Injuries and Diseases Act No 130 of 1993 | Founding / Registration Documents |
| Consumer Protection Act No 68 of 2008 | Licences and certificates |
| Copyright Act 98 of 1978 | Minutes of Management Meetings |
| Customs and Excise Act No 91 of 1964 |
Conditions of Service |
| Electronic Communications and Transactions Act No 25 of 2002 | Employee Records |
| Employment Equity Act No 55 of 1998 | Industrial and Labour Relations Records |
| Finance Act 35 of 2000 | Information relating to Health and Safety Regulations |
| Harmful Business Practices Act 23 of 1999 | Pension and Provident Fund Records |
| Income Tax Act No 58 of 1962 | Performance Appraisals |
| Medical Schemes Act 131 of 1998 | Personnel Guidelines, Policies and Procedures |
| Insolvency Act No 24 of 1936 | Remuneration Records and Policies |
| Intellectual Property Laws Amendments Act 38 of 1997 |
Salary Surveys |
| Labour Relations Act No 66 of 1995 | Skills Requirements |
| National Credit Act No 34 of 2005 | Staff Recruitment Policies |
| Occupational Health and Safety Act No 85 Of 1993 | Statutory Records |
| Patents Amendment Act No 20 of 2005 | Training Records |
| Pension Funds Act 24 of 1956 | Brochures on Company Information |
| Promotion of Access to Information Act No 2 of 2000 | Client and Customer Registry |
| Protection of Personal Information Act No 4 of 2013 | Contracts and Agreements |
| Skills Development Levies Act No 9 of 199 | Sales Records |
| Trademarks Act No 194 of 1993 | Information relating to Work-In-Progress |
| Unemployment Contributions Act 4 of 2002 | Marketing and Future Strategies |
| Unemployment Insurance Act No 30 of 1966 | Marketing Records |
| Value – Added Tax Act No 89 of 1991 | Production Records |
5. Process for Requesting Access to Records
za.pearson.com is Pearson’s official webpage available to anyone who has access to the internet. Any person who wishes to request access to information that is not made available to the public by means of publication to the Pearson official website is required to post or email a formal request to any of the Information Officer/s listed in Paragraph 2 above.
6. Prescribed Fees
Information, other than that readily available on the Pearson website, is available in hard copy, at a fee of R1.50 per page plus VAT plus postage. All requests must be made to the Information Officer(s) as listed in Paragraph 2 above.
7. Restricted Information
In Compliance with relevant Data Privacy Laws, Pearson will not entertain any requests for information pertaining to Employee details held by the HR Department or any other Department. Should you seek access to a record held Pearson, we will require you to verify your identity and to specify the information to which you require access. A fee may be charged for providing access as provided in paragraph 6 above.
8. Remedies Available in Respect of an Act or Failure to Act by Pearson
If a request for information in terms of this manual is declined or ignored by Pearson, the Requester may, within 60 days lodge an internal appeal against the decision or conduct of the information Officer, in accordance with the provisions of section 75 of the Information Act.
If an internal appeal is lodged after expiry of the prescribed period, Pearson will, on good cause shown, allow late lodging.
9. Updates to this Information Manual
This document is subject to an annual update from the date of publication. We reserve the right to modify this Information Manual from time to time.